Refund

If you have used our service in error we offer a no quibble refund policy. To claim your refund please enter your details in, and submit, the form below.

The Call Charges Explained
Following each call made, an accrued charge will be automatically deducted from your phone bill by your network provider at a rate of €2.95 per minute for premium numbers.

We are not responsible for your phone provider’s Access Charge. This charge is not set by us and we have no control over it. You need to speak to your phone or mobile provider to understand the costs of calling a premium rate number.

For example, typical charges from a mobile phone can range considerably in excess of €0.10 to €0.75 per minute.

Please contact your mobile phone provider to find these exact charges are before using our service.

For mobile phone users, please contact your provider. Mobile phone plans tend to have different access charges so please check with your provider.

Refund Request